PRIVACY POLICY

 

Privacy Policy

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at lishalashawnco@gmail.com. When you visit our website, www.LISHALASHAWN.com, and use our services, you trust us with your personal information. We take your privacy very seriously. Our privacy policy is designed to provide you with an understanding of the type of information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

Personal Information Collected

During the ordering process, information is collected from several places on our website including personal or business contact information such as your first and last name, email and mailing addresses, phone number, and credit card information. This information is used for billing purposes, to fulfill your orders, to communicate with you about your order, for internal marketing purposes and our site. If we encounter an issue when processing your order, we use the personal information provided to contact you.

Email Addresses

In addition to the order and registration forms we may ask you to enter your email address for purposes including but not limited to: to register for a contest; participate in surveys; or to sign up for our email newsletter and special offers. Your participation in a contest is completely voluntary, so it is your choice whether you participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our Site the names and cities of contest winners.

Notice to our Customers

When you place an order with us, the amount is only authorized until we capture the payment. On your end, your bank will put the funds on hold. We process all transactions this way because we don't want to collect your funds until we are sure you're approved through our security system and that we can process your order. In the event your item is unavailable, sold out, or your size is sold out or on back order, we will contact you to inform you of your options (normally within 24-48 business hours of placing your order). At that time, we haven't shipped your item, so we can release the funds back to you. In the event we release the funds, please be aware it's considered a VOID and NOT a refund. Like renting a car where they will hold your funds until captured, we do the same. Once voided, www.LISHALASHAWN.com will disappear off your pending transaction, so please don't be alarmed when you don't see a credit back on your account. You won't see a charge or debit.

Cookies

Like most web sites we use cookies and other technology to assist navigation, track your browsing activity, and record your preferences. Cookies do not collect or store any personal data… it’s just a combination of numbers and letters that uniquely identify your computer. All real account information and transaction histories are kept in our secure database. When you leave our site, we terminate our interaction with the cookie. The cookie stays on your computer, and you can delete it anytime you’d like, but that means that you would need to login again and re-enter any preferences you have set.

Chargebacks

Once we ship your package and a charge back is filed against the company, we will report you to the FBI for internet credit card fraud, which is a serious crime. Please note that your IP address is captured amongst other things and will be traced back to you. The shipping carriers provide very accurate information as well, so please understand that we are a NO FRAUD TOLERANCE business. You may be sent to collections, as we reserve the right to retrieve funds from fraudulent orders.